At MINII MODZ, we aim to provide a seamless and satisfying shopping experience for every customer. Here's everything you need to know about our shipping and return processes:

Shipping Information

We currently offer delivery services across the United Arab Emirates (UAE) only. Once your order is placed, our team works promptly to prepare and dispatch it. You can expect your order to arrive within 3 to 5 business days. For more remote or extended service areas, delivery may take up to 5 to 7 business days.

Once your package is shipped, you’ll receive a tracking link via email or SMS, allowing you to follow your order’s journey right to your doorstep.

Return & Exchange Policy

If you're not completely satisfied with your purchase, we’re here to help. We offer a 7-day return window for eligible items. Products must be unused, unwashed, and returned in their original packaging with tags intact. Items that are personalized, customized, or returned in a damaged condition may not be eligible for return.

To initiate a return or exchange, simply submit a request through our Return Request tab on the Contact Us page. Once your return is approved and we receive the item, you may choose between a refund or an exchange, depending on availability.

Please note that customers are responsible for return shipping costs, except in cases where the item received is defective, damaged, or incorrect.

For any further assistance, don’t hesitate to reach out to us at care@miniimodz.com. We’re committed to ensuring every shopping experience is a happy one.